Of course when I went to watch anything, the player always froze at the 85% loading mark, and that's why I gave up last time. I've also tried multiple browsers.įWIW, it has been a long time since I've tried to do this (2 years, maybe?), but I remember being able to log in back then. After the installation of the player is complete, log out of your account and close all browser windows. Once the installation is complete, remember to re-enable. Before reinstalling the video player, try disabling any anti-virus protection. Ive unplugged the router and turned on the TV again, no luck. It only happens on some Direct Stream apps. You can pick the show you want to watch, but it just spins. It just stays in 'start-up' mode on the app chosen. To uninstall 'Cisco Video Player' from the windows Control Panel, Uninstall or change a program (Programs and features). When I try to access certain apps on the direct stream, they wont display. Also, I don't have any other AT&T services - just DirecTV. We have found most success using IE or Edge when trying to resolve streaming issues. HiEEvans, Thank you for reaching out to us, we're happy to help you here To get started, we suggest that you uninstall and then re install your Video Player. DirecTV satellite and yes, I tried everything above multiple times with multiple browsers (Edge, Chrome, Firefox). How the heck am I supposed to log in to watch on a PC? Anybody have any tips?īy the way, I've tried on multiple PC's, and it's the same on all of them. It was previously working on several Win7 PCs on Chrome 43 and IE 11. This is what I know: - I have a MacBook Pro Retina running Yosemite 10.10.3. They suggested that it may be a Flash issue.
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I called DirecTV for tech support and they were unable to identify any issues on their end or on my computer. After I put in my credentials, there are about 45 different redirects through both directv and att domains, and I eventually land on my AT&T account overview screen and not back at the guide. Over the past few days (its 06/15/15), online streaming from stopped working. I am having issues using DirecTVs online video player streaming service. When I go to /guide and click the Sign In link in the upper right corner, it takes me to the familiar DirecTV log in screen. I'm trying to watch programming on my PC, but I'm not able to log in. I've been a satellite customer for 20 years prior to, during, and now after the AT&T takeover. Key notes If you cant watch DirecTV on the computer, the answer is probably plugin and cache issues.